Slash customer support costs and more… Recap of recent social media posts for Technical Writers

Here’s a selection of some recent valuable resources we’ve shared on various social networks to make sure authors and technical writers stay ahead of the pack. To see more of our recent and future posts, you should consider following us to get notified: FaceBook, Twitter, LinkedIn, YouTube or Google+.

How much are you spending on customer support? One of the easiest ways of slashing your customer support cost is to create a user-friendly help file that will cut back the burden on your customer support team. The best part? You can use a free help authoring software like HelpNDoc to create a user-friendly help file and generate up to six different formats from just one source file!

Media elements simplify complex tasks in documentations and they are more engaging than texts. However, embedding some media elements in documentations may seem like a slow process. With HelpNDoc 5.8, you can import multiple media elements in your library and do so much more faster. The process is absolutely easy. Click on this link to see how it works.

Strive for clarity and simplicity in all your documentations. An effective documentation is a user-friendly one that is self-explanatory with simple terms and language that your product users understand. Now you can create one easily with HelpNDoc, it’s free.

You don’t have to write your documentations in several different formats. With HelpNDoc, you can write once and generate several different formats including standard Windows CHM help files, WEB based documentation, iPhone specific websites, printable PDF and Word documents as well as ePub and Kindle eBooks and cross platform Qt Help files.

Here’s one fascinating question every aspiring tech writer is eager to find the right answer for. “How much do technical writers get paid?” We have the answer you seek!

Read John Riche's answer to How much do technical writers get paid? on Quora

We are excited to announce the release of HelpNDoc 5.8 with many new and enhanced features that makes documenting easier than ever. Click to find out what’s new in HelpNDoc 5.8:

Documenting should never be a complicated process. HelpNDoc is designed to make documenting easier, faster, and absolutely user-friendly. Whether you’re a professional technical writer, or you’re still learning the trade, HelpNDoc has all the features you need to make your work easier. Start now, its free.

Did you enjoy this small collection of articles and resources ? If so, consider following us for more to come at: FaceBook, Twitter, LinkedIn, YouTube or Google+.

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